Because telephones provide a vital link to emergency services, to government services and to surrounding communities, it has been our nation’s policy to promote telephone service to all households since this service began in the 1930s. The Federal Communications Commission (FCC), which regulates all telecommunications companies, set the Universal Service Fund up in 1997. Congress has mandated that all telephone companies providing interstate service must contribute to the USF. So all long distance, local telephone companies, and cellular companies that provide service between states must contribute a percentage of the total interstate amount they bill to the fund. The amount MTC is required to contribute to the fund continues to increase, can change quarterly, and we recover our cost in the form of this charge, as allowed by the FCC.
What is the money used for? The money is used to help schools, libraries, rural health care providers, and telephone companies that operate in difficult-to-serve or high-cost areas by giving them discounts on telecommunications services. The fund supports programs that provide discounted essential service and free service installations to income eligible families. Part of the money also helps keep your local telephone service reasonably priced. It’s less costly for telephone companies to provide service in cities than it is in more remote rural areas that have small populations. The Universal Service Fund is one source that helps make it possible for telephone companies to serve remote areas at affordable rates.
Who determines the amount? FCC sets the amount that each telephone company has to contribute to the Universal Service Fund, and the company passes associated fees along to customers to recover their cost. The money collected from our MTC customers for USF is used to recover the amount we’re required to pay to the Federal Universal Service Fund.